Growing revenue doesn't always mean growing profit. We fix both sides of the equation.
Khannect brings CA-qualified commercial performance advisory to high-growth Australian service businesses. The same rigour applied inside ASX-listed companies and Big 4 environments – finally accessible to the businesses that need it most.
Two pillars
External visibility and internal efficiency — addressed together, not separately
One entry point
Every engagement starts with the Khannect Diagnostic — no assumptions, no generic packages
Founder-led
M&A, Telstra, and transformation consulting experience. You deal with principals, not account managers
- Where we start
The Khannect Diagnostic
Before recommending anything, we map where your business actually stands — not where you think it stands.

The Khannect Diagnostic
A structured two-pillar audit covering your external digital presence and internal operational workflows. Delivered as a prioritised findings report with a clear implementation roadmap.

$2,500 – $4,000
Fixed fee · 2–3 week turnaround

How You're Found
Google Business Profile · SEO health check · AEO readiness · Website conversion audit · Digital presence alignment

How You Operate
Workflow mapping · Bottleneck identification · Automation opportunities · CRM and lead flow review · Admin time analysis
Includes a structured findings report + prioritised implementation roadmap · No lock-in after delivery
Implementation
What we fix after the diagnostic
The diagnostic findings shape everything that follows. Implementation is scoped to what your business actually needs — not a generic package.
Visibility program

SEO
Technical fixes, keyword strategy, and on-page improvements that move your business up Google rankings for the terms your customers actually search.

AEO
Structured to appear when potential clients ask ChatGPT, Google AI Overviews, or Siri for a recommendation in your category. The next frontier of being found.

Google Business & local presence
Profile optimisation, review strategy, and local directory alignment so you're the obvious choice when someone searches nearby.

Digital presence alignment
Social profiles, business directories, and brand messaging — consistent and credible everywhere a potential client looks you up.
Workflow program

Workflow redesign
We redesign the processes that are slow, inconsistent, or dependent on a single person. Documented, repeatable, scalable.

AI workflow installation
Automated follow-ups, scheduling, data entry, client communications — handled by systems, not

CRM and lead flow systems
Set up or cleaned up so no lead falls through, follow-up is automatic, and you have pipeline visibility without manually chasing it.

Operational streamlining
Map and eliminate the bottlenecks across your admin, delivery, and client management. The foundation for scaling without chaos.
Also available

Custom websites and applications
From conversion-focused marketing sites to custom web applications and client portals — built by our dedicated development team. Scoped and delivered independently of the consulting engagement.

What the team delivers
Marketing and landing page websites · E-commerce builds and integrations · Custom web applications · Client portal development · App development (iOS / Android)
Handled entirely by our technical delivery team. Founder not involved in delivery.
Our process
How a Khannect engagement works
We start with what’s real, not what’s assumed. Every engagement follows the same disciplined sequence.
The Khannect Diagnostic
We audit both pillars — external visibility and internal operations. We interview your team, review your systems, analyse your digital presence, and map how work actually flows through your business. You receive a structured findings report with prioritised recommendations. This stands alone — no obligation to proceed further.
Implementation plan
Based on the diagnostic findings, we design a scoped implementation plan across whichever pillars make sense for your business and budget. You see exactly what’s being fixed, in what order, and why — before any work begins. No surprises.
Implementation
We do the work. SEO, AEO, and digital presence handled by our specialist team. Workflow redesign, AI automation, and CRM systems implemented and embedded. Changes are documented so your team understands and can maintain them.
Partner retainer
For clients who want continued optimisation — monthly review, ongoing improvements, and identification of the next opportunity. Offered after implementation, not before. You’ll know by then whether it makes sense.

AI
Powered
- Where we start

Growth strategy · Client relationships · Sydney, AU
I spent years inside organisations like Telstra and Woolworths — building financial models for M&A, standing up new marketplaces, and leading large-scale transformation projects. I understand how businesses make and lose money, and where the real leverage is. Khannect is built on that experience — applied to businesses that deserve it but can't usually access it.
- M&A consulting
- FP&A · Telstra
- Woolworths marketplace
- Woolworths marketplace
Boutique by design, not by limitation.
When you work with Khannect, you deal with the founder throughout. Not a handoff to a junior account manager after the pitch. Not a ticketing queue for support.
Our team is small and intentional — each person leads a specific area of delivery. Growth strategy and client relationships sit with the founder. AI automation and workflow implementation is led by a dedicated specialist. Technical development is handled by an experienced team with a track record across web and app projects.
- Direct founder contact throughout your engagement
- Sydney-based strategy, specialist delivery team
- No lock-in after the diagnostic
- Financial and operational fluency — not just digital tactics

AI automation lead
Workflow design · AI systems · Process implementation

Technical delivery lead
Web & app development · SEO/AEO · Global team
Our Services
Comprehensive AI Services to Elevate Your Business
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AI Strategy Consulting
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Custom AI Solutions
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Data Engineering
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AI Integration
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Why Choose Us
Choosing Entity: Your Partner in AI Success
Proven Expertise
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Customized Solutions
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Cutting-Edge Technology
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Comprehensive Support
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Our Team
Our AI Specialists: Leaders in Technology and Innovation
Carroll Aufderhar-Franecki
Charlene Considine
Garrett Howe-Mann
Client results
What clients experience
We had no idea how broken our enquiry process was until they mapped it. Fixed in three weeks. We haven’t missed a lead since.

Practice manager · Medical clinic · Sydney NSW
The diagnostic alone was worth it. They found things we’d been ignoring for two years. The SEO results came faster than expected.

Accounting firm · Melbourne VIC
They speak plain English, understand business economics, and actually do what they say they will. Very different from every other agency we’ve used

Trade services · Brisbane QLD
- Common questions
What clients experience
We work best with Australian SMEs generating between $1M and $10M annually — typically professional services, trades, medical, legal, accounting, and real estate businesses. You need enough operational complexity to make the engagement worthwhile, and enough revenue to justify the investment. If you're under $1M, reach out anyway — we'll be straight with you about whether it makes sense.
No. The Khannect Diagnostic is a standalone engagement with a fixed fee and a fixed deliverable. You receive a findings report and implementation roadmap. What you do with it is entirely up to you. Most clients proceed with implementation because the report makes the path obvious — but there's no obligation.
Answer Engine Optimisation is about being recommended by AI tools — ChatGPT, Google AI Overviews, Perplexity, Siri — when someone asks for a service in your category. As more customers use AI to find and evaluate businesses, appearing in those answers is becoming as important as traditional Google rankings. We audit your AEO readiness as part of every diagnostic.
AI and workflow improvements are typically visible within 3–6 weeks of implementation beginning. SEO results take 60–90 days to show meaningful movement — anyone who tells you otherwise is overselling. We set realistic timelines in the implementation plan and track progress transparently throughout.
It's handled by a dedicated technical delivery team independently of the consulting engagement. It's available as an add-on if your diagnostic identifies website issues requiring a rebuild, or if you have a development need entirely separate from the consulting work. The founder is not involved in technical delivery — it runs as a separate stream.
Most digital agencies sell you a service before understanding your business. We start with a diagnostic because we've found that what clients think they need and what their business actually needs are often different things. Our background is M&A, financial planning, and operational transformation — we look at your business the way a consultant does, not the way a marketer does. The implementation work flows from that foundation.
Our Blog
Explore Our Latest Blog Posts
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